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  Frequently Asked Questions

How will I know it is working?

How do I check my quarantined email?

What if I forget my username and password?

Is Barracuda a 100% Spam solution?

What does the term "Whitelist" mean?

What does the term "Blacklist" mean?

How do I "Whitelist" "Blacklist" senders?

What if I do NOT want to use the Barracuda Spam Firewall?

Why did you change from Bruno to Barracuda?

 

  Why did you change from Bruno to Barracuda?

Our old anti-spam solution (you will remember it as Bruno) was good, but it was not this complete and the mail management for it was very complex and cumbersome. Today, mail management is a very easy and streamlined process.

Customer queries dealing with questions such as: "Is this email address being blocked?" took a great deal of time to answer, as it required paging through straight text log files to find them.

Today, a simple phone call with the same question can be answered while you are on the phone.